Twitch and Amazon Prime membership offer great benefits.
As we all know, Amazon Prime and Twitch Prime are interconnected, providing you with various benefits from both platforms.
Prime Subscription Unavailable on Twitch: Best Ways To Fix
1. Check internet connection issues
2. Restart a device you are using for a subscription
3. Update your app
4. Check if your Prime subscription is still active
5. Try using another browser
6. Turn off VPN
7. Reinstall your Prime Video app
8. Reach Prime support to see if their server is down (or you can do that manually with Downdetector site or their app)
However, there are instances when you cannot take advantage of the Prime sub benefits because it is unavailable! I’m referring to the “Prime subscription unavailable” issue.
Additionally, I have observed that there are few sources of information on how to address the challenges associated with the Twitch Prime subscription.
Therefore, this text will serve as a “glimmer of hope” and will inform all those Twitch streamers and users who are experiencing difficulties becoming Twitch and Amazon Prime members about what steps to take.
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Amazon or Twitch Prime Subscription Unavailable
We believe that the aforementioned headline is not something you wish to see on your device.
However, this situation can occur, and you may be wondering what has happened to your Prime membership or subscription and why you are unable to log in or sub with Twitch Prime on mobile or other devices.
Whether we discuss Twitch Prime, Amazon Prime Gaming, or video services, the reasons for subscription issues are largely the same.
Therefore, in all instances, we recommend that you verify the following details:
1. Verify the internet connection
While it may appear to be a joke, we suggest that you check your internet connection first.
Specifically, the subscription process may occasionally require a stronger internet connection, so we recommend checking your internet speed.
Keep in mind that a weak internet connection can occasionally hinder your membership sign-up process.
If your internet connection is weak or not functioning, we recommend that you take the following steps:
2. Restart Your Device
Temporary glitches can frequently occur, so if you encounter issues with your subscription process, we suggest restarting your device and beginning the process anew.
That is how you will determine that the issue has been caused by Twitch or Amazon, rather than by your device system.
Restarting your device is a straightforward process, and we believe you are all familiar with it.
Therefore, when you restart your device, open the Twitch or Amazon app/website and begin the subscription process again.
3. Verify that your app is updated
We know many people who installed the Twitch app on their smartphones a long time ago but have since stopped using it.
After a few months, they returned to it and attempted to subscribe to the Twitch Prime benefits, but their app was simply outdated.
We understand that similar issues can arise in the Amazon app because, to use Amazon Prime Video or Amazon Prime Gaming, you must ensure that your app is up to date.
To avoid issues with your subscription, we recommend that you always check for the latest App Store updates.
4. Verify if your Prime subscription is still active
As we all know, an ordinary Amazon or Twitch account is free.
However, a Prime subscription to Twitch or Amazon provides the ability to gain additional animated emotes, access various exclusive videos from partnered channels, Prime music, and many other benefits, so you will need to pay for it.
Therefore, we recommend verifying whether your subscription is still active, particularly if it does not renew automatically.
Users often forget their payment date, resulting in a message indicating that their Prime subscription is unavailable.
If your subscription is not active, don’t worry. Just ensure that everything is paid, reactivate your Twitch or Amazon account, and continue watching your favorite Twitch streamer.
5. Switch to a different browser
If you are using a desktop or laptop computer and still encounter issues with the Prime subscription, try switching to a different browser.
Of course, ensure that you have the latest version of the browser before selecting it.
6. Disable VPN
It is widely recognized that VPNs are favored by gamers and Twitch users.
However, a VPN is not your ally when it comes to your Prime Twitch account.
Specifically, a VPN alters your location, which may lead Twitch to believe that your Prime subscription is being misused or that someone else is attempting to log in.
Consequently, you may be unable to log in to your channel.
Therefore, we recommend that you disable your VPN when subscribing to the world of Prime benefits.
7. Reinstall Your Prime Video App
If your Prime Video app is not functioning properly, the issue may not be related to your Prime subscription but rather to a specific bug that could be present in the app.
Therefore, we recommend that you reinstall the Prime Video app.
As you know, there is no option labeled “Reinstall.” Instead, you will need to delete the app and then install it again.
The same rule applies to both Android and iOS phones, as well as to a TV.
8. Check if the Amazon Prime server is down
If you are unable to access Amazon Prime, verify whether its server is down.
The simplest way to do this is to visit Downdetector. This site provides you with an accurate answer regarding whether the site or app is experiencing downtime.
Downdetector also offers apps for Android and iOS, so feel free to install them on your phones as well.
Conclusion
Here, we have outlined the most common reasons for being unable to access the Prime subscription benefits.
As you have observed, some reasons can be straightforward and seemingly trivial, while others necessitate careful analysis.
Therefore, pay attention to all the details and determine which of the advice above is the most helpful.
In conclusion, we hope this article has been helpful to both current and future Twitch and Amazon Prime subscribers.
