Several factors can result in losing access to your personal or business TikTok account.
If you try to use your TikTok app and discover that you no longer have access to your account, there are several steps you can take, depending on the underlying cause.
In this guide, we will explain how to regain access to your TikTok account in various situations, ranging from the most common to the less frequent cases.
Table of Contents
How to Recover Your TikTok Account If You Forgot Your Password
This is the most common reason for losing access to a TikTok account, and fortunately, it is also the easiest to resolve.
Sometimes, when you attempt to log in to the TikTok app, you may discover that your password is incorrect.
In this case, it is likely that you have simply forgotten your password, particularly if your device typically logs you in automatically.
1. Initiating the recovery process:
Starting the process is quite simple. Open your TikTok app, then select the “Forgot password” option in the Sign-in menu.
2. Selecting the Recovery Method:
You have two methods for recovering your account, depending on whether you used your phone number or email. Select the appropriate option, then enter the number or address where you would like the code to be sent.
By doing this, you will reach the TikTok automated recovery service, which will provide you with a code to reset your forgotten password.
3. Locating the code:
You will now see a screen where you need to enter the code. Check your email or phone number for a notification containing it, and then type it in. Confirming the code will prompt you to set a new password.
How to Recover Your TikTok Account if It Was Deleted
Sometimes, individuals may accidentally or intentionally delete their TikTok account and later wish to recover it.
The good news is that as long as fewer than 30 days have passed since the deletion, recovering your deleted TikTok account is quite straightforward.
Simply follow these steps:
1. Locate the TikTok app on your phone and open it
2. Tap or click the profile icon to access the Login screen
3. Select the option “already have an account?”
4. Tap or click the method you used to sign in to your TikTok account before it was deleted
5. Locate the reactivation button and tap it to complete the process
If you experience any issues or are unable to use your email or phone number to reactivate your account, you can always reach out to TikTok directly by submitting a feedback form.
They will request some information, such as the original email address or phone number you used to log in, to confirm that you are the actual account owner. However, you should still be able to recover your TikTok account quite easily.
Unfortunately, if more than 30 days have passed, it is likely that your account has been permanently deleted. You can still attempt to contact TikTok, but it is unlikely they will be able to assist you.
How to Recover Your TikTok Account if You Don’t Remember Your Email
Although forgetting your email is a relatively rare event, it can still occur, particularly if you used a temporary email address to sign in to your TikTok account for added security.
Here is what you should do in this situation:
1. Submit the TikTok Form
The TikTok form is a method for directly reaching out to the support staff behind the TikTok app, allowing them to assist you with your account recovery process. This falls under general account inquiries.
The simplest way to submit the TikTok feedback form is by following this link:
Once there, you will need to provide some information, including your email and username (optional), as well as the topic for which you are requesting support.
Additionally, you can upload as many as 10 screenshots to further clarify the problem.
All that remains now is to wait for TikTok’s response. The support team may require some time to address your request, but you can be fairly confident that you will eventually regain access to your account.
2. Create a New Account
Alternatively, if your account isn’t significant enough to justify recovery, or if you prefer not to wait that long, you can simply create a new one instead.
Fortunately, creating a new TikTok account is relatively simple, even though it can be frustrating to lose all your content.
Remember that you will need to use a different sign-up method, as the previous one will still be linked to your lost account.
How to Recover Your TikTok Account if It Is Banned
Sometimes, you may inadvertently violate TikTok’s TOS or get banned due to multiple reports from other users, even if those reports are justified.
The good news is that there are various ways to appeal or circumvent the ban, and these options are numerous and versatile.
The first thing you should check is whether your ban is temporary or permanent.
1. Temporary Ban
Temporary bans on a TikTok account do not require an appeal for reinstatement. TikTok will automatically restore your account within 48 hours, after which you can log back in using your username and TikTok password.
2. Permanent Ban
Permanent bans are considerably more complex and will necessitate your action to recover your TikTok account, which may include submitting a TikTok feedback form.
Although it is quite challenging, it is possible to recover your TikTok account even if it has been permanently banned, and we are here to explain how to do just that.
3. Submit an Appeal
After receiving a notification that the TikTok moderators have banned your account, the first thing you should do is appeal the ban.
The first step is to open the notification tab of your TikTok account as usual and check for the notification indicating that your account has been banned.
Tap the notification to access the “submit an appeal” option, then select appeal.
The TikTok app will give you additional instructions that you must follow to have your account unbanned.
Finally, click submit to complete the process.
4. Create a New Account
Similar to a forgotten email, the simplest and fastest way to bypass a banned account is to create a new one.
Although this means you will need to start from scratch to gain traction, many of your followers will likely remember your old account, making it easier to capture their attention again.
You can either proceed to this step immediately or wait to see if TikTok accepts your appeal. Some individuals may even have a backup account prepared in case their main account gets banned.
Remember that you cannot use the same email or phone number more than once, nor can you use the same username, and you should create a unique password.
5. Email TikTok
TikTok support can also be reached outside the app. They provide an email for users to submit their ban appeals, and you can try sending them an email to seek resolution for the ban.
While there is no guarantee that it will result in your account being unbanned, it is still a step in the right direction.
6. Request Followers to Contact TikTok
Finally, if you have a large and dedicated following on TikTok, you can encourage your followers to contact TikTok on your behalf.
Public pressure often works wonders, and TikTok ban appeals are no exception. If the support staff is inundated with appeals on your behalf, they are likely to reinstate your TikTok account.
Conclusion
TikTok has emerged as a significant platform for many individuals over the past few years. Consequently, TikTok accounts have turned into valuable assets and a straightforward means to engage with and participate in the latest trends.
Many people look for ways to recover or restore a lost TikTok account for this very reason, making it crucial that you can begin resolving this issue on your mobile device’s home screen.
FAQ
Can you recover your old TikTok account?
Recovering an old TikTok account possible in the majority of cases. If you need help logging into your old account, check this guide: we have prepared several avenues for you to try.
How do I log into my old TikTok account?
Perhaps, if your account was simply unused, you will be able to log in just as before. If your account was deactivated or banned, or if you just forgot your password for it, check the guide above for some steps you can take, starting from the sign-up screen.
How do I find out what email I used for TikTok?
You can do two different things. First, you can check your email addresses for notifications from TikTok, as these are a sure sign of there being an account associated with said email. Second, you can send a TikTok feedback form as described in the guide above.
